frontline operations manager addressing labor risk

example of trending topics for hot spots and concerns

Identify hot spots and areas of concern

AI-powered analysis, reports and alerts help leaders immediately identify critical workforce issues.

  • Track favorability and sentiment across locations and leaders to identify hot spots
  • AI-powered trending topics to stay on top of emerging issues
  • Automatic alerts to immediately notify leaders when urgent issues arise

a prompted question to share additional thoughts about your time at a company

Reach your frontline

Solicit open and honest feedback with tools designed specifically to reach frontline employees

  • SMS-based surveys and communication to optimize deliverability and reachability
  • Confidential communication tools to drive response rates and participation
  • No app or download required for ease of use in frontline populations

example of directly addressing employee concerns

Directly address employee concerns

Address and resolve urgent issues and employee concerns with confidential communication tools

  • 1:1 confidential communication empowers leaders to resolve urgent issues
  • 1:many communication tools help managers share timely and relevant information with employees
  • AI reply coaching and reply templates to help managers provide thoughtful responses to feedback

Jason’s experience with WorkStep

“WorkStep gives us real-time visibility into local issues we historically were unaware could be future employee engagement problems.”

Jason Leonard, VP HR, Daltile

Jason Leonard, VP of HR