Two individuals in safety vests and hard hats examining an object with focused expressions.

alert on employee comment on a survey

Identify and address workforce productivity issues

Leverage real-time insights to identify and resolve productivity roadblocks

  • Real-time data around key workforce issues like safety, harassment, tools and customer service
  • Automatic alerts for urgent workforce issues
  • AI-powered analytics to identify trending topics impacting workforce productivity

people analytics - frontline employee favorability report by engagement and retention themes

Measure performance across key productivity indicators

Collect and compare workforce data across a range of relevant themes to drive productivity

  • Productivity-related surveys and themes to capture workforce feedback
  • Feedback and sentiment comparisons across relevant workforce themes to identify areas of concern
  • Action tracker to measure the impact of actions taken on key metrics

example of directly addressing employee concerns

Resolve productivity challenges in real-time

Resolve urgent issues and address employee concerns to keep operations running smoothly

  • Confidential communication to resolve urgent workforce issues
  • 1:many communication tools to share critical information with key workforce segments
  • AI reply coaching and reply templates to help managers resolve issues

Randy’s experience with WorkStep

“WorkStep’s employee engagement solution is a critical tool for Wineshipping to manage our business. Our employees are our greatest competitive advantage. With real-time employee sentiment tied to workforce outcomes, we’re able to quickly gather insights and take informed action.”

Randy Tucker, CEO, Wineshipping

Randy Tucker, CEO, Wineshipping