As the summer sun beats down, frontline workers across industries face a heightened risk of heat-related illnesses and accidents. Workers in more physically demanding job roles – like construction workers, delivery drivers and agricultural laborers, often endure extended hours outdoors, making them particularly vulnerable to the scorching temperatures. Extreme heat poses a significant threat to their health and safety.

The rise of heat-related illnesses in the workplace

Heat-related illnesses, including heat stroke, heat exhaustion, dehydration, and sunburn, can have severe consequences for frontline workers. A recent Forbes article reported a staggering increase in heat-related deaths in the United States, with an estimated 2,302 fatalities in 2021, marking a nearly 34% rise from the previous year. These alarming statistics underscore the urgency of addressing this issue and implementing effective measures to protect frontline workers from the hazards of extreme heat.

Despite the clear danger, only a handful of states in the U.S. have approved protections against excessive heat in the workplace. The lack of comprehensive regulations leaves many frontline workers exposed to extreme temperatures without proper precautions. While some progress has been made,like the recent Labor Department ruling requiring employers to provide cool water, rest breaks, and shade, more needs to be done to ensure the safety of these essential workers.

Employers have a legal and moral responsibility to prioritize the safety and health of their frontline workforce during the summer months. Failure to do so not only jeopardizes the well-being of frontline workers but also the organization’s productivity, operational efficiency, and overall morale.

Importance of open communication and acknowledging worker concerns

Establishing and maintaining open channels of communication with frontline workers is critical during the summer months. By fostering an environment where workers feel comfortable expressing their concerns about working in extreme heat, employers can proactively address potential issues and prevent incidents.

Beyond listening to concerns, it is essential for Operations and HR leaders to take prompt action to address them. This may involve implementing additional safety measures, adjusting work schedules, or providing necessary training.

Effective communication involves regular check-ins with frontline workers, particularly those in high-risk environments. These check-ins provide an opportunity to assess well-being, identify signs of heat-related stress, and encourage breaks in cooling areas. Employers should provide ways for employees to give real-time feedback, like using WorkStep’s Voice of the Employee solution.

Providing personal protective equipment for heat protection

In addition to adjusting work schedules and implementing hydration breaks, employers should prioritize providing frontline workers with appropriate personal protective equipment (PPE) specifically designed to protect them from heat-related illnesses.

OSHA recommends the following to avoid heat stress:

• Reflective clothing
• Auxiliary body cooling ice vest
• Wetted clothing
• Water-cooled garments
• Circulating air

Heat-related complaints: the 85° fahrenheit tipping point

According to WorkStep data, heat-related complaints from frontline workers have been steadily rising. The impact of heat on worker sentiment significantly increases as temperatures rise, with a tipping point around 85° Fahrenheit. Workers are five times more likely to cite heat as a challenge when temperatures exceed 85°. Addressing these concerns not only ensures a safer work environment but also boosts productivity and reduces turnover.

Preventative measures go beyond the scope of this article, but their importance remains clear. It is crucial for organizations and leaders to protect their frontline workforce during the summer months. Prioritizing employee well-being safeguards their health, enhances productivity, and improves overall job satisfaction.