LISTEN
Unlock the power of modern employee listening
Leverage WorkStep’s powerful suite of employee listening tools to identify and address risks and opportunities in your frontline operations.
Best-in-class listening tools trusted by the world’s leading enterprise organizations
Holistic listening tools to help HR and Operations leaders identify and address critical workforce challenges
With deep frontline expertise, AI-powered surveys and a program optimized for accessibility and reachability – WorkStep’s suite of listening tools is designed to help frontline leaders reach and engage their workforce to drive business outcomes.
Holistic listening and survey tools for HR & Operations leaders
Milestone Surveys
WorkStep’s milestone surveys automatically collect real-time feedback at key moments in the employee journey. WorkStep’s default milestone survey questions are science-backed, optimized for response rates and tied to relevant frontline themes including safety and productivity.
Point in Time Surveys
Looking to run an annual engagement survey? Capture immediate feedback on a recent benefits change? With Point in Time surveys, leaders can create their own surveys to serve any purpose. With an intuitive survey builder and comprehensive survey reporting, leaders can move from survey design to results analysis quickly.
Always On Surveys
Make sure your employees always have a voice. WorkStep’s Always On surveys act as a virtual suggestion box. Employees can either scan a QR code or send a text to share feedback at any time, whether or not there’s a survey running.
Exit Surveys
It’s always helpful to hear feedback from your departed employees. With WorkStep, terminated employees automatically receive an exit survey via email or SMS. Responses are aggregated so you can compare and contrast what you’re hearing from current and former employees.
Ready to listen to your frontline?
Leverage WorkStep’s comprehensive suite of listening tools to engage employees, identify issues and keep operations running smoothly.
Listening with WorkStep helps drive better workforce outcomes
On average, organizations who partner with WorkStep decrease annualized turnover, increase workforce satisfaction and improve workplace safety.
20%
reduction in turnover
+5
increase in eNPS
3%
increase in safety sentiment
Features
- Science-backed question sets
- SMS & email survey delivery
- Industry benchmarking
- Survey translation and localization
- AI prompts
- Universal survey links
- Associate survey hub
- Survey creation
Ready to listen to your frontline?
Leverage WorkStep’s comprehensive suite of listening tools to engage employees, identify issues and keep operations running smoothly.