Retain your workforce for the long run

Give your distributed frontline workers a voice and take the right actions to improve satisfaction and reduce turnover.

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Employee engagement & retention is a full-time job

89 %

are more likely to stay if they feel that their company encourages and listens to feedback

66 %

do not feel that HQ or HR leadership understands their day-to-day challenges

61 %

want the opportunity to provide feedback to their employer at least once a month

WorkStep reduces worker turnover

What if you could reduce your frontline worker turnover by up to 36% by listening to feedback and taking the right action at the right moment? How would it impact your business and bottom line growth?

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Collect. Analyze. Act. Measure. Retain.

Make your people feel heard, appreciated, and take the right actions to retain your critical workers.

Collect consistent feedback from distributed frontline workers

CONSISTENT FEEDBACK THROUGH THE EMPLOYMENT JOURNEY

NO APP DOWNLOAD OR WORK EMAIL REQUIRED FOR PARTICIPATION

CHECK-INS DELIVERED IN NATIVE LANGUAGE TO DRIVE RESPONSES

FEEDBACK PROMPTED VIA EMAIL, SMS, QR CODE OR KIOSK

Analyze the underlying drivers of workforce turnover

TIE FEEDBACK TO OUTCOMES TO UNDERSTAND ACTUAL DRIVERS OF TURNOVER

PROACTIVELY IDENTIFY WORKERS WHO ARE AT RISK OF QUITTING

BENCHMARK YOURSELF AGAINST INDUSTRY PEERS

UNDERSTAND WORKFORCE SENTIMENTS AND TRENDS OVER TIME

Act to address issues in real-time to avoid turnover events

GET NOTIFIED OF HOT BUTTON ISSUES AS THEY ARISE

CLOSE THE LOOP WITH EMPLOYEES SO THEY FEEL HEARD

BUILD A CULTURE OF FEEDBACK & RESOLUTION

SEE WHAT EFFECTIVE ACTIONS YOUR PEERS HAVE TAKEN

Measure the impact of initiatives on satisfaction & retention

TRACK & MONITOR KEY RETENTION INITIATIVES

KNOW YOUR RETURN ON INVESTMENT

UNDERSTAND THE IMPACT ON YOUR CULTURE

CREATE A CASE FOR LEADERSHIP BUY-IN

Retain your frontline workforce for the long run

GIVE YOUR DISTRIBUTED FRONTLINE WORKERS A VOICE

TAKE THE RIGHT ACTION TO IMPROVE SATISFACTION

CLOSE THE LOOP WITH WORKERS SO THEY FEEL HEARD

UNDERSTAND YOUR TOP TURNOVER DRIVERS & KNOW HOW TO FIX THEM

Do more with WorkStep

Learn how WorkStep can help you meet your retention goals. Seamlessly.

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WorkStep comes out on top compared to other employee engagement platforms

	Deskworker Employee Engagement Platforms	In-House Process Or Basic Survey Tools
Engage Distributed Employees at Scale
Easy-to-use interface
Milestone-based check-ins
HRIS integration capability
Comprehensive industry benchmarks
Custom analysis from in-house data science team
Close the loop with workers in real-time
Suggested next actions to drive positive change
Feedback prompted via email, SMS, QR Code or onsite kiosk
Tie feedback to outcomes to understand actual drivers of turnover
Track the impact of retention initiatives and activities on employee satisfaction

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From Our Customers

Using WorkStep has helped give us the data we need to understand exactly what's affecting employee turnover. Using this data, we can react immediately. Thanks to WorkStep, we've dramatically improved retention and increased new hire satisfaction and preparedness.

Jamie Anderson, Director of Talent Pipeline Program

NFI